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The impact of employees' attri...
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Greece
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Psomas, Evangelos L.
35
Fotopoulos, Christos V.
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Pantouvakis, Angelos
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Vouzas, Fotis K.
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Bouranta, Nancy
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Gotzamani, Katerina D.
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The TQM journal : the international review of organizational improvement
7
International Journal of Quality & Reliability Management
5
International journal of quality & reliability management
5
Managing service quality : MSQ ; an international journal
4
The TQM Journal
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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113th Seminar, September 3-6, 2009, Chania, Crete, Greece
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ECONIS (ZBW)
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Total quality management practices and results in food companies
Psomas, Evangelos L.
;
Fotopoulos, Christos V.
- In:
The international journal of productivity and …
59
(
2010
)
7
,
pp. 668-687
Persistent link: https://www.econbiz.de/10008778220
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32
A meta analysis of ISO 9001:2000 research - findings and future research proposals
Psomas, Evangelos L.
;
Fotopoulos, Christos V.
- In:
International journal of quality and service sciences
1
(
2009
)
2
,
pp. 128-144
Persistent link: https://www.econbiz.de/10003915358
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33
The impact of "soft" and "hard" TQM elements on quality management results
Fotopoulos, Christos B.
;
Psomas, Evangelos L.
- In:
International journal of quality & reliability management
26
(
2009
)
2
,
pp. 150-163
Persistent link: https://www.econbiz.de/10009525079
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34
The impact of total quality management on service company performance : evidence from Spain
Psomas, Evangelos L.
;
Jaca, Carmen
- In:
International journal of quality & reliability management
33
(
2016
)
3
,
pp. 380-398
Persistent link: https://www.econbiz.de/10011564132
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35
Identifying the critical determinants of TQM and their impact on company performance : evidence from the hotel industry of Greece
Bouranta, Nancy
;
Psomas, Evangelos L.
;
Pantouvakis, Angelos
- In:
The TQM journal : the international review of …
29
(
2017
)
1
,
pp. 147-166
Persistent link: https://www.econbiz.de/10011648883
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36
Critical success factors of lean in the public services sector : the case of the Greek citizen's service centers
Keramida, Efthalia
;
Psomas, Evangelos L.
;
Antony, Jiju
- In:
The TQM journal : the international review of …
35
(
2023
)
8
,
pp. 2304-2321
Persistent link: https://www.econbiz.de/10014457688
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37
Integrating online learning into service quality assessment in higher-education its influence on student satisfaction
Bouranta, Nancy
;
Psomas, Evangelos L.
;
Kafetzopoulos, …
- In:
The TQM journal : the international review of …
37
(
2025
)
5
,
pp. 1418-1445
Persistent link: https://www.econbiz.de/10015418171
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