In sociology and psychology the concept of "ethnocentrism" is widely used to explain human behavior in and between different cultural entities. Since international management can be characterized by high levels of interaction between individuals from diverse cultures, we think ethnocentrism is...

In line with recent developments in institutional theory that indicate institutional settings can explain cross-national differences, this article proposes a measure of the institutional country profile relevant to exporting small- and medium-sized enterprises (SMEs). Combined emic and etic...

Purpose The importance of international markets has increased in the past years and will further increase in the future. This offers potential for being competitive, but especially for small- and medium-sized enterprises (SMEs) is going along with a variety of risks, e.g. the competition in the...

Die Möglichkeiten der Erbringung von Dienstleistungen haben sich in den letzten Jahrendurch die Entwicklungen der Informations- und Kommunikations-Technologien stark erweitert.Unter Zuhilfenahme moderner Formen der Datenfernübertragung kann eine breite Palettevon Dienstleistungen technologisch...