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Mining the preferences of patients for ubiquitous clinic recommendation

Chen, Toly; Chiu, Min-Chi - In: Health care management science : a new journal serving … 23 (2020) 2, pp. 173-184

Persistent link: https://www.econbiz.de/10012291115

A scale for measuring healthcare service quality incorporating patient-centred care and using a psychometric analytics framework

Pérez Rave, Jorge Iván; Sánchez Figueroa, Génesis … - In: Journal of health organization and management 36 (2022) 6, pp. 816-838

Persistent link: https://www.econbiz.de/10013367559

Expectation-maximization (EM) clustering as a preprocessing method for clinical pathway mining

Tsumoto, Shusaku; Kimura, Tomohiro; Hirano, Shoji - In: The review of socionetwork strategies 16 (2022) 1, pp. 25-52

Persistent link: https://www.econbiz.de/10013277153

Role of big data analytics capability in developing integrated hospital supply chains and operational flexibility : an organizational information processing theory perspective

Yu, Wantao; Zhao, Gen; Liu, Qi; Song, Yongtao - In: Technological forecasting & social change : an … 163 (2021), pp. 1-11

Persistent link: https://www.econbiz.de/10012666102

Using machine learning techniques to reduce uncertainty for outpatient appointment scheduling practices in outpatient clinics

Golmohammadi, Davood; Zhao, Lingyu; Dreyfus, David - In: Omega : the international journal of management science 120 (2023), pp. 1-17

Persistent link: https://www.econbiz.de/10014445941

A Primer on Process Mining : Practical Skills with Python and Graphviz

Ferreira, Diogo R. - 2017

The main goal of this book is to explain the core ideas of process mining, and to demonstrate how they can be … the reader to implement process mining techniques on his or her own, independently of any specific process mining tool. An … introduction to two popular process mining tools, namely Disco and ProM, is also provided. The book will be especially valuable for …

Persistent link: https://www.econbiz.de/10012398334

Analysing the performance of emergency department by simulation : the case of Sirjan hospital

Sepehri, Zahra; Arabzad, S. Mohammad; Sajadi, Seyed Mojtaba - In: International journal of services and operations management 20 (2015) 3, pp. 289-301

Persistent link: https://www.econbiz.de/10011403157

Choice of acute care facility by patients : implications for managing urgent care centers

Cakici, Ozden Engin; Dewan, Rajiv M.; Freimer, Marshall - 2015

Emergency Department of a hospital (ED). This choice is made by a patient who is generally not herself a trained medical …

Persistent link: https://www.econbiz.de/10011807904

Under-Promising and Over-Delivering to Improve Patient Satisfaction at Emergency Departments : Evidence from a Field Experiment Providing Wait Information

Ansari, Sina; Debo, Laurens; Ibanez, Maria; Iravani, Seyed - 2022

Overcrowded Emergency Departments (EDs) across locations struggle to improve patient experience while dealing with long waits, which erodes medical and financial performance. We investigate whether and how managers could improve patient satisfaction by communicating waits to patients.We conduct...

Persistent link: https://www.econbiz.de/10014082334

Treatment speed and high load in the Emergency Department : does staff quality matter?

Kuntz, Ludwig; Sülzenbrück, Sandra - In: Health care management science 16 (2013) 4, pp. 366-376

Persistent link: https://www.econbiz.de/10010247776