Opinion spammers exploit consumer trust by posting false or deceptive reviews that may have a negative impact on both consumers and businesses. These dishonest posts are difficult to detect because of complex interactions between several user characteristics such as review velocity, volume, and...

We consider the merits of the recent EU’s Digital Markets Act from the perspective of innovation and value creation. We conceptualize innovation as new interactions being created by the digital platform leading to ‘value creation’, in contrast to facilitating existing interactions or...

Recent social justice movements have rekindled interests in supporting minority-owned businesses, and in response, popular online business-review platforms launched features to mark minority-owned businesses. We ask: Do such markers increase the willingness to visit and support the businesses?...

Innovation in the new economy is the ability to absorb and convert knowledge in order to improve productivity and to create new products and services. Without innovation, we can't talk about a new economy. Therefore the new economy requires encouraging the creation and development of innovative...

The results of this study revealed a correlation between leaders' personality traits and levels of organizational commitment in Apparel and/or Consumer Packaged Goods organizations. Data were collected from 50 leaders in these organizations, along with 204 of their associates in the New York and...

This paper considers options for the UK Government's intended White Paper on online harms and safety. The report, which was funded by Sky, suggests that legislation should establish a framework for oversight and accountability of online platforms' handling of harmful and illegal content. Bunting...