Where should the factory or service center located? This is the top question on the strategic agenda of contemporary manufacturing and service companies, especially in an era of global markets and global production

We present two capacity choice scenarios for the socially optimal location of facilities with fixed servers, stochastic demand and congestion. Walk-in health clinics, motor vehicle inspection stations, automobile emissions testing stations, and internal service systems are motivating examples...

This article categorizes existing maximum coverage optimization models for locating ambulances based on whether the models incorporate uncertainty about (1) ambulance availability and (2) response times. Data from Edmonton, Alberta, Canada are used to test five different models, using the...