workforce, trainees, managers, and entrepreneurs. Design/methodology/approach – Primary data based on 1,835 respondents were …‐esteem cognition. Significant differences were found between the various categories of students, managers, entrepreneurs, and trainees … resultant behaviour. Inclusion of aspirants along with managers and entrepreneurs will definitely add to the existing knowledge …

unambiguous discussion around service‐oriented architecture (SOA). Managers often have limited understanding of SOA, and for some … reason, technologists seem to have difficulty explaining the concept using terminology and analogies that managers can … understand. This paper addresses the long‐standing communications gap between managers and technologists as they attempt to …

and customer satisfaction (CS) as perceived by managers' perspectives in Malaysia's service sector. Design …/methodology/approach – The data are collected from 140 managers of Malaysia's service firms. The structural analysis is conducted to test the … focus are found to have significant and positive association with CS as perceived by Malaysian service sector's managers …

with the influence of outsourcing on the role of IS managers. In attempting to fill the gap, this study presents and … of the paper is to focus on the implications of outsourcing over IS managers and the evolution of these implications in … recent years. Moreover, the paper presents a typology of firms according to how outsourcing has influence IS managers. Design …

managers when making crucial location decisions. Originality/value – The research is original in that it takes a more holistic …

‐making process concerning technology acquisitions. Managers with a proactive strategic orientation adopt both internal technological … – The results obtained show that the proactive character adopted by managers will directly influence the decision …

/methodology/approach – The empirical research was conducted in three countries. In total, 200 managers in public and private corporations … nationwide were selected in Australia and Ukraine. In Poland the population of managers was 250. The study instrument was a two … literature. This paper focuses not on a general level of ecological awareness of the public but on managers' attitude towards …