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30,796
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15,104
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9,887
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9,688
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9,611
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9,568
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9,254
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9,238
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8,225
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8,181
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8,094
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8,091
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7,328
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7,268
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7,095
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6,324
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6,300
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6,118
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5,904
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5,796
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5,739
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5,570
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5,522
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5,464
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5,272
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5,088
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5,005
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4,734
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Han, Heesup
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143
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Belk, Russell W.
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Bruhn, Manfred
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Huber, Frank
126
Phau, Ian
119
Herrmann, Andreas
118
Bauer, Hans H.
117
Grunert, Klaus G.
117
Sheth, Jagdish N.
108
Wiedmann, Klaus-Peter
104
Grewal, Dhruv
102
Kumar, V.
101
Verhoef, Peter C.
98
Dwivedi, Yogesh K.
96
Septianto, Felix
95
Loureiro, Sandra Maria Correia
94
Lusk, Jayson L.
94
Wansink, Brian
90
Agarwal, Sumit
89
Foxall, Gordon R.
88
Thaichon, Park
88
Woodside, Arch G.
88
Gierl, Heribert
87
Khare, Arpita
85
Law, Rob
85
Hollebeek, Linda D.
80
Usman, Osly
80
Nayga, Rodolfo M. <Jr.>
79
Bagozzi, Richard P.
77
Walsh, Gianfranco
77
Paul, Justin
76
Cherchye, Laurens
74
Chintagunta, Pradeep K.
74
Laroche, Michel
74
Bruwer, Johan
71
Ko, Eunju
71
Rock, Bram de
71
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IGI Global
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London Economics
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European Association of Agricultural Economists - EAAE
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1,042
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928
Psychology & marketing
851
NBER working paper series
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Management science : journal of the Institute for Operations Research and the Management Sciences
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Asia Pacific journal of marketing and logistics
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Industrial marketing management : the international journal for industrial and high-tech firms
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SpringerLink / Bücher
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European journal of operational research : EJOR
549
Tourism management : research, policies, practice
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European Journal of Marketing
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Journal of the Academy of Marketing Science
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Marketing letters : a journal of research in marketing
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Journal of Consumer Marketing
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
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Technological forecasting & social change : an international journal
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Journal of fashion marketing and management
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The service industries journal
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Cogent business & management
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Journal of international consumer marketing
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ECONIS (ZBW)
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RePEc
1,432
USB Cologne (EcoSocSci)
1,324
EconStor
854
BASE
297
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62
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10
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461
Advertising in customer markets
Sibly, Hugh
-
1993
Persistent link: https://www.econbiz.de/10000869124
Saved in:
462
What are your customers looking for?
Pelsmacker, Patrick de
-
1992
Persistent link: https://www.econbiz.de/10000879721
Saved in:
463
A dynamic model of customers' usage of services : usage as an antecedent and consequence of satisfaction
Bolton, Ruth N.
;
Lemon, Katherine N.
-
1998
Persistent link: https://www.econbiz.de/10000988899
Saved in:
464
Climbing the commitment ladder : the impact on customer commitment of disconfirmation of service expectations
White, Susan S.
;
Schneider, Benjamin
-
1998
Persistent link: https://www.econbiz.de/10000994120
Saved in:
465
Variety for sale : mass customization or mass confusion?
Huffman, Cynthia
;
Kahn, Barbara E.
-
1998
Persistent link: https://www.econbiz.de/10000994123
Saved in:
466
Beziehungsmanagement durch Dialogmarketing : Bankloyalität aus institutionenökonomischer Sicht
Schäfer, Henry
- In:
Kontrakte, Geschäftsbeziehungen, Netzwerke - Marketing …
,
(pp. 119-137)
.
1995
Persistent link: https://www.econbiz.de/10001317449
Saved in:
467
Prozessuale Zufriedenheitsermittlung und Zufriedenheitsdynamik bei Dienstleistungen
Stauss, Bernd
- In:
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
,
(pp. 179-203)
.
1995
Persistent link: https://www.econbiz.de/10001291078
Saved in:
468
Die Bestimmungsgrößen der Markentreue beim Pkw-Kauf : Ergebnisse einer empirischen Untersuchung
Bauer, Hans H.
- In:
Automobilmarktforschung : Nutzenorientierung von …
,
(pp. 119-132)
.
1996
Persistent link: https://www.econbiz.de/10001293677
Saved in:
469
Customer satisfaction in a global economy : challenges for the automobile industry
Johnson, Michael D.
- In:
Automobilmarktforschung : Nutzenorientierung von …
,
(pp. 1-14)
.
1996
Persistent link: https://www.econbiz.de/10001293682
Saved in:
470
Produktentwicklung im Dialog mit Konsumenten
Raabe, Thorsten
- In:
Marketing im gesellschaftlichen Dialog
,
(pp. 267-280)
.
1996
Persistent link: https://www.econbiz.de/10001293762
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