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Indicators to the effects of agent technology on consumer loyalty
Witkowski, Mark (contributor) - 2001
Persistent link: https://www.econbiz.de/10001701205
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Dining out : separate eating places keep customers happy, suppliers busy
Van Dress, Michael G. - 1983
Persistent link: https://www.econbiz.de/10001420584
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Analyse von Kundenabwanderungen : Forschungsstand, Erklärungsansätze, Implikationen
Bruhn, Manfred; Michalski, Silke - In: Schmalenbachs Zeitschrift für betriebswirtschaftliche … 55 (2003) 5, pp. 431-454
Persistent link: https://www.econbiz.de/10001779223
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An analysis of post-product development market research and its effects on firms and consumers
Reed, Randal L. - 1992
Persistent link: https://www.econbiz.de/10000851212
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Loyalität von Bankkunden : Bestimmungsgrößen und Gestaltungsmöglichkeiten
Lohmann, Florian - 1997
Persistent link: https://www.econbiz.de/10000963535
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A nation of customers
Goodhart, Philip - 1965
Persistent link: https://www.econbiz.de/10000331795
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Folkways : a study of the sociological importance of usages, manners, customs, mores, and morals
Sumner, William Graham - 1940
Persistent link: https://www.econbiz.de/10000383839
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Serving the customer - is information technology a bridge or a barrier?
Stone, Merlin (contributor) - 1993
Persistent link: https://www.econbiz.de/10000144450
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The nature of customer relationship profitability : analysis of relationships and customer bases in retail banking
Storbacka, Kaj - 1994
Persistent link: https://www.econbiz.de/10000147214
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On custom
Schlicht, Ekkehart - 1992
Persistent link: https://www.econbiz.de/10000148766