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30,799
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15,104
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9,689
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9,242
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8,225
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8,181
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8,097
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8,094
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7,329
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7,269
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7,095
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6,326
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6,302
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5,907
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5,796
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5,742
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5,523
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5,465
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5,272
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5,088
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5,005
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4,964
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4,818
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4,735
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4,312
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Han, Heesup
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143
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141
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139
Huber, Frank
126
Phau, Ian
119
Herrmann, Andreas
118
Bauer, Hans H.
117
Grunert, Klaus G.
117
Sheth, Jagdish N.
108
Wiedmann, Klaus-Peter
104
Grewal, Dhruv
102
Kumar, V.
101
Verhoef, Peter C.
98
Dwivedi, Yogesh K.
96
Septianto, Felix
95
Loureiro, Sandra Maria Correia
94
Lusk, Jayson L.
94
Wansink, Brian
90
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89
Foxall, Gordon R.
88
Thaichon, Park
88
Woodside, Arch G.
88
Gierl, Heribert
87
Khare, Arpita
85
Law, Rob
85
Hollebeek, Linda D.
80
Usman, Osly
80
Nayga, Rodolfo M. <Jr.>
79
Bagozzi, Richard P.
77
Walsh, Gianfranco
77
Paul, Justin
76
Cherchye, Laurens
74
Chintagunta, Pradeep K.
74
Laroche, Michel
74
Bruwer, Johan
71
Ko, Eunju
71
Rock, Bram de
71
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70
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928
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Asia Pacific journal of marketing and logistics
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SpringerLink / Bücher
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Tourism management : research, policies, practice
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Journal of Consumer Marketing
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
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Technological forecasting & social change : an international journal
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Journal of fashion marketing and management
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The service industries journal
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ECONIS (ZBW)
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RePEc
1,432
USB Cologne (EcoSocSci)
1,324
EconStor
854
BASE
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681
Extending the supply chain : how cutting-edge companies bridge the critical last mile into customers' homes
Boyer, Kenneth K.
;
Frohlich, Markham T.
;
Hult, G. Tomas M.
-
2005
-
1st ed
Persistent link: https://www.econbiz.de/10001880239
Saved in:
682
Kundenkarten als Kundenbindungsinstrument des Handels
Helm, Roland
;
Ludl, Michaela
-
2004
Persistent link: https://www.econbiz.de/10001993626
Saved in:
683
Branded customer service : the new competitive edge
Barlow, Janelle
;
Stewart, Paul
-
2004
-
1st ed
Persistent link: https://www.econbiz.de/10001999113
Saved in:
684
Investigating the role of product features in preventing customer churn, by using survival analysis and choice modeling : the case of financial services
Larivière, Bart
(
contributor
); …
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001999769
Saved in:
685
Konsumentenverhalten
im Internet
Bauer, Hans H.
(
ed.
)
-
2004
Persistent link: https://www.econbiz.de/10001851192
Saved in:
686
Retail Business in Deutschland : Perspektiven, Strategien, Erfolgsmuster ; mit Berichten und Fallstudien von Aldi, Conley's, DocMorris, Lush, Metro und Zara
Riekhof, Hans-Christian
(
ed.
)
-
2004
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001851238
Saved in:
687
Kundenorientierte Einkaufszentrengestaltung
Germelmann, Claas Christian
-
2003
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001852037
Saved in:
688
B2C e-commerce: a frictionless market is not in sight - arguments, empirics and policy implications
Latzer, Michael
;
Schmitz, Stefan W.
- In:
E-life after the dot com bust : with 26 figures and 20 …
,
(pp. 39-61)
.
2004
Persistent link: https://www.econbiz.de/10001981080
Saved in:
689
"Only you?": Marktanteile und Migration im Privatkundengeschäft der Bankengruppen
Oehler, Andreas
- In:
Bank-Archiv : Zeitschrift für das gesamte Bank- und …
52
(
2004
)
3
,
pp. 181-188
Persistent link: https://www.econbiz.de/10001981428
Saved in:
690
Der Einfluss von Unternehmensreputation und Kundenzufriedenheit auf die Wechselbereitschaft : Ergebnisse einer empirischen Untersuchung am Beispiel eines Energieversorgers
Walsh, Gianfranco
;
Wiedmann, Klaus-Peter
;
Buxel, Holger
- In:
Jahrbuch der Absatz- und Verbrauchsforschung
49
(
2003
)
4
,
pp. 407-423
Persistent link: https://www.econbiz.de/10001949530
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