To monitor the progress towards business excellence, thousands of organizations across the world use self-assessment on a regular basis. There are a few popular business excellence models that provide standard criteria against which an organization can measure its performances. European...

In an increasingly competitive business environment, many organizations have adopted the strategic planning approach in an attempt to achieve excellence in business. Implementation of appropriate strategies plays an important role for organizations' success. Balanced scorecard is an appropriate...

In decision making science, an important aspect is to select one strategy from available ones and to prioritize. Multi criteria decision making methods, especially fuzzy MCDM have made their way in to this field for several years. Among them, analytical hierarchy process (AHP) method and...

In response to increasing inflexible customer demands and to maintain/ improve the competitive advantage, manufacturing organizations must adopt strategies to achieve cost reduction, continual quality improvement, increased customer service and on-time delivery performance. Selection of the most...

Selecting projects are an important problem, yet often difficult task. It is complicated because there is usually more than one dimension for measuring the impact of each project and especially when there is more than one decision maker. This paper considers a real application of project...

Supplier selection is a continuous and never-ending process for acquiring the necessary raw materials and components to support the final output of business organizations. The suppliers are supposed to provide the required materials, products, components, parts or services within the scheduled...

The Analytic Hierarchy Process (AHP) is discussed and illustrated. A controlled experiment is conducted to ascertain if the quality of judgments rendered using the AHP is task dependent or is affected by psychological or demographic variables. No evidence is found to suggest that sex,...

"To understand and protect our home planet, to explore the universe and search for life, and to inspire the next generation of explorers" is NASA's mission. The Systems Management Office at Johnson Space Center (JSC) is searching for methods to effectively manage the Center's resources to meet...

Joint Air Operations (JAO) are traditionally orchestrated using centralized planning and scheduling that assigns air assets to mission packages for the purpose of achieving campaign objectives. However, the current command and control model used by the Air Force lacks 'agility', since it neither...

Rank-ordering of individuals or objects on multiple criteria has many important practical applications. A reasonably representative composite rank ordering of multi-attribute objects/individuals or multi-dimensional points is often obtained by the Principal Component Analysis, although much...