The world stands still, horrified by the wrath of COVID-19, the global economy has been brought down to its knees. The predictions of economic loss at the global stage as a consequence of COVID-19 range as high as $8.8 1 Trillion and it is undeniable that the road to recovery will not be a...

In this study we examine the experience of a single large hospital with an informal pre-litigation "complaint" process that resolves some cases outside of the legal system. The empirical results are generally consistent with an information structure where patients are poorly informed about the...

In this post on the Kluwer Mediation Blog, the Singapore Court of Appeal case of Retrospect Investment (S) Pte Ltd v Lateral Solutions Pte Ltd [2020] SGCA regarding questions on dispute resolution clauses in a mediated settlement agreement (MSA) is analysed

The incorporation of ODR into the practice of dispute resolution creates the need to address issues of accreditation such as the qualifications of practitioners and standards of practice for resolving disputes online. This paper outlines models for accrediting practitioners and how this impacts...

The automated negotiation process seems to be a powerful mechanism to resolve disputes arising from Internet-based transactions. Automated negotiation is an online blind-bidding process in which an automated algorithm evaluates bids from the parties and settles the case if the offers are within...

In a state of emergency, ordinary political life is suspended. To exit from a state of emergency by curing its causes or addressing its consequences is the 'target' constructed as being in the interest of everybody and as the end that everybody must pursue. In a state of emergency, no critique...

Advances in web technology are slowly starting to impact the resolution of disputes that had previously been handled in person. Online Dispute Resolution can broadly be defined as the use of Alternative Dispute Resolution (ADR) techniques over the internet. Typical ODR cases involve small dollar...