In a 1-year randomized controlled trial involving thousands of university students, we provide real-time private feedback on relative performance in a semester-long online assignment. Within this setup, our experimental design cleanly identifies the behavioral response to rank incentives (i.e.,...

Bedeutung des Roboter-Vormarschs für die Veränderung der Customer Experience -- Systematisierung des definitorischen Rahmens und Forschungsstands von Customer Experience -- Entwicklung eines Modellansatzes für die Customer Experience -- Customer Experience mit sozialen Service-Robotern:...

"This Encyclopedia presents a comprehensive account of the complementary forces of behavioural economics, a novel field combining psychological insights with analytical economic thinking and experimental economics. Addressing key topics and pioneering research in the field, entries are written...