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The influence of cognitive dissonance on retail product returns
Powers, Thomas L.; Jackson, Peter - In: Psychology & marketing 30 (2013) 8, pp. 724-735
Persistent link: https://www.econbiz.de/10009786039
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Shame-free guilt appeals : testing the emotional and cognitive effects of shame and guilt appeals
Boudewyns, Vanessa; Turner, Monique M.; Paquin, Ryan S. - In: Psychology & marketing 30 (2013) 9, pp. 811-825
Persistent link: https://www.econbiz.de/10009792692
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Situated embodied cognition : monitoring orientation cues affects product evaluation and choice
Eelen, Jiska; Dewitte, Siegfried; Warlop, Luk - 2013
Persistent link: https://www.econbiz.de/10010204121
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The impact of consumption emotions of standby customers on customer satisfaction : an empirical analysis from Chinese customers
Zhang, Bin; Xie, Qinghong; Fu, Xiaorong; Yang, Xiaomin - In: International journal of internet and enterprise … 8 (2012/13) 2, pp. 146-165
Persistent link: https://www.econbiz.de/10010205077
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Making choices while smelling, tasting, and listening : the role of sensory (dis)similarity when sequentially sampling products
Biswas, Dipayan; Labrecque, Lauren I.; Lehmann, Donald R.; … - In: Journal of marketing 78 (2014) 1, pp. 112-126
Persistent link: https://www.econbiz.de/10010250059
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Impacts of the trilogy of emotion on future purchase intentions in products of high involvement under the mediating role of brand awareness
Sharifi, Seyed Shahin - In: European business review : EBR ; the official journal … 26 (2014) 1, pp. 43-63
Persistent link: https://www.econbiz.de/10010250580
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Customer responses to waits for online banking service delivery
Demoulin, Nathalie T. M.; Djelassi, Souad - In: International journal of retail & distribution management 41 (2013) 6, pp. 442-460
Persistent link: https://www.econbiz.de/10009770727
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Situated embodied cognition : monitoring orientation cues affects product evaluation and choice
Eelen, Jiska; Dewitte, Siegfried; Warlop, Luk - In: Journal of consumer psychology : JCP : the official … 23 (2013) 4, pp. 424-433
Persistent link: https://www.econbiz.de/10010210196
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Reassessing relationships in consumer markets : emotion, cognition, and consumer relationship intention
Fernandes, Teresa; Proença, João F. - In: Journal of relationship marketing : innovations & … 12 (2013) 1, pp. 41-58
Persistent link: https://www.econbiz.de/10009745159
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Cognitive dissonance affecting consumer buying decision making : a study based on Khulna metropolitan area
Bose, Tarun Kanti; Sarker, Sandip - In: Journal of management research 4 (2012) 3, pp. 191-221
Persistent link: https://www.econbiz.de/10009727382