China is experiencing rapid population aging. The one contributing factor affecting senior citizens' lives is the disconnect between the built environment in urban and rural areas and the behavioral preferences of older adults. However, research on the relation between the built environment and...

Due to the change in attitudes and lifestyles, people expect to find new partners and friends via various ways now-a-days. Online dating networks create a network for people to meet each other and allow making contact with different objectives of developing a personal, romantic or sexual...

Purpose: Drawing from the compensation effects in social cognition theory, this study aims to investigate the interactive effects of employees’ warmth and competence and service failure types on customer’s service recovery cooperation intention after a service failure and before service...

Purpose: This study aims to examine the relationship among nonverbal customer-to-customer interactions (CCIs), positive and negative emotions, customer satisfaction and loyalty intentions. Design/methodology/approach: The conceptual model that was developed using the stimulus-organism-response...