Purpose To provide a roadmap for financial services firms in designing some key policies and procedures relating to their cybersecurity programs, including document retention policies, creating incident response plans, and starting or evaluating a bounty program. Design/methodology/approach This...

Purpose Phishing is a well-known cybersecurity attack that has rapidly increased in recent years. It poses risks to businesses, government agencies and all users due to sensitive data breaches and subsequent financial losses. To study the user side, this paper aims to conduct a literature review...