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“Scripted behaviour” underpins many repetitive and routine tasks, such as grocery shopping, where it is observed that some shoppers take a list and others do not. The notion of “scripts” is used to examine the underlying reasons for the presence and absence of grocery shopping lists on...
Persistent link: https://www.econbiz.de/10014945937
Purpose – In the GSM mobile telephony sector, the main condition for protecting the subscriber base is to win customer loyalty, a key necessity for the maintenance of a brand's life in the long term. To achieve this aim, customer satisfaction and trust must be measured and “switching...
Persistent link: https://www.econbiz.de/10014945954
Purpose – The puropse of this article is to identify consumers who experience difficulty in making their buying decisions, especially in the face of variety of choice, proliferation of brand choice, small inter‐brand differences, brand counterfeiting, marketing communication overload and so...
Persistent link: https://www.econbiz.de/10014945966
, entertaining, sport, food and fashion. Research limitations/implications – Complainants seem to be unrepresentative of those most …
Persistent link: https://www.econbiz.de/10014945967
Purpose – To assist marketing management in the identification and targeting of consumer innovators for novel products by selectively reviewing and integrating three separate streams of research, namely, trait theory, utility‐awareness theory and contemporary cognitive theory....
Persistent link: https://www.econbiz.de/10014945985
Purpose – Using data relating to eBay transactions, investigates the economic, demographic, and geographic factors affecting willingness to pay for purchases online. Design/methodology/approach – Carries out regression analysis of 3,386 eBay transactions, over a two‐year period, reported...
Persistent link: https://www.econbiz.de/10014945991
Purpose – To assess the potential for development in the agri‐food sector by investigating: consumer awareness of … discrete area of the United Kingdom, which relies heavily on the agri‐food industry in general, and the dairy sector in … findings. Findings – There is potential for the agri‐food industry to expand further, particularly in the case of added …
Persistent link: https://www.econbiz.de/10014945995
Purpose – To investigate shoppers' decision‐making behaviour under conditions of expected and unexpected in‐store price discounts, using mental accounting theory as the analytical framework. Design/methodology/approach – In an experiment manipulating expected and unexpected discounts on...
Persistent link: https://www.econbiz.de/10014946023
Purpose – To investigate the degree to which products, images, and activities associated with a popular culture supports and sustains brands associated with that culture, with particular reference to global Japanese brands. Design/methodology/approach – A questionnaire‐based survey of 638...
Persistent link: https://www.econbiz.de/10014946027
Purpose – The archetype paradigm has been gaining importance as a marketing approach to global branding, advocating that strategists should create archetypal symbolism to engage with fundamental human psychology. The study reported here is based on consumer imagination theory, which aims to...
Persistent link: https://www.econbiz.de/10014946037