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In this article and the accompanying video of André Delbecq, readers gain a glimpse of his respectful, hospitable posture towards others in the multi-faith classroom and workplace. The video provides the viewer with evidence of André's wisdom and insight into the importance of listening and...
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-- Chapter 4: Managerial Skills and Competencies -- Chapter 5: Leadership -- Chapter 6: Human Resources Management -- Chapter 7 …. The understanding of the managers’ work from a people management perspective is critical for successful hotel operations … topics such general management, leadership, education and training, skills and competencies, crisis management, and managing …
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