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Manufacturers increasingly recognize the crucial role of process change to create and sustain competitive capabilities. However, the benefits of process change are frequently uncertain due to technical problems, worker resistance to change, and limited resource availability. Complicating the...
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Managing a change process is as vital as the change itself. In recent years, management scholars have explored the possibilities of employing the techniques of Organization Development (OD) to effect desired organizational changes. Properly diagnosing the change environment allows for the...
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Prozessmanagement, nunmehr in der siebten Auflage, ist das Standardwerk zur Gestaltung prozessorientierter Unternehmen … kritisch reflektiert. Das Prozessmanagement folgt den einzelnen Phasen eines Vorgehensmodells, das sich in der Praxis vielfach …
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