CUC, Sunhilde - In: The Annals of the "Stefan cel Mare" University of … 9 (2009) 2(10), pp. 119-124
The Balanced Scorecard (BSC) presents the quantitative goals selected from multiple perspectives for implementing the organizational strategy and vision. This article considers how Total Quality Management, Activity Based Management (ABM), Customer Value Analysis, EVA and Budgets approaches may...