The Balanced Scorecard (BSC) has been proposed as a strategic management evaluation system recently. Strategic management is important for organizational success and competitive advantage in an increasingly competitive business environment. Many organizations have adopted the BSC to gain...

Hospitals are facing tremendous challenges that are straining their limited resources. In order to cope with these formidable pressures, health care organizations around the world are looking for ways to be both efficient and effective in delivering their services while eyeing their strategic...

Raising challenges and reducing resources in the healthcare sector, have put performance management center stage. Recent debate has, on the one hand, highlighted the negative effects of this increasingly diffuse management approach, on the other hand, more emphasis has been placed on the need to...

The relationship between strategic planning and organizational performance has rarely been examined in the public and nonprofit sectors. Moreover, most of the existing research has been confined to examining the nonprofit sector in the western society and very little has been conducted about...

Robert Kaplan's Balanced Scorecard has played an important and welcome role in the nonprofit world as nonprofit organizations have struggled to measure their performance. Many nonprofit organizations have taken both general inspiration and specific operational guidance from the ideas advanced in...

This paper uses the popular balanced scorecard from strategic management, and a new survey data set, to empirically measure and evaluate the state of workplace employment capabilities, relations, practices, and performance for shareholders and stakeholders. An innovative feature is that two...

This paper illustrates how a company can use its performance measurement system to i) evaluate its operating strategy, ii) identify potential problems with its strategy, and iii) devise plans to mitigate these problems. Kaplan and Norton (1992) define strategy as a set of hypotheses linking...

Proponents of the Balanced Scorecard (BSC) emphasize that the BSC translates strategy into action, but that Strategy Maps are a crucial mean to sustainable change. This literature review investigates how Strategy Maps are linked to strategic and organizational change. We aim at a better...

The relationship between strategic planning and organizational performance has been examined in the nongovernment sectors. Moreover, most of the existing research has been confined to examining the nongovernment sector in the developing countries and very little has been conducted in developing...

Objective - The aim of the study is to enhance the mechanism of strategic performance measurement system goals base of four research questions: (i) To what association between the MCS and enterprise resource planning system (ERPS) intention to strategy performance management system (SPMS)? (ii)...