Unter dem Ansatz der wertorientierten Unternehmensführung erforscht Florian Werner die Werttreiber, die nach dem Konzept der Service-orientierten Architektur (SOA) gestalteten Informationssystemen zugrunde liegen. Er analysiert systematisch die Gestaltungsfelder des Managements mit dem...

Background: Kaizen is a very important continuous improvement technique; however, measuring kaizen results/benefits have not been clearly and comprehensively addressed by the literature. Objectives: This paper aims to propose a kaizen measuring system by integrating a Balanced Scorecard (BSC) and...

This paper uses management control, resource-based systems-based and contingency-based strategy theories to describe a large U.S. manufacturing company's efforts to improve profitability by designing and using a performance measurement model (PMM). This PMM includes multiple performance measures...

Increased competition, complex processes, rapid technological changes and unmatched business expectations, have all combined in such a way that organization are being expected to achieve more out of less. The traditional measurement system is finding it difficult to cope with the changing...