chapter 1 Introduction -- chapter 2 Proactiveness in the rm -- chapter 3 Proactiveness toward customers -- chapter 4 Developing radical innovations -- chapter 5 Customer-related proactiveness in the case innovations -- chapter 6 A modi?ed framework of customer-related proactiveness during the...

chapter 1 Introduction -- chapter 2 Knowledge and learning -- chapter 3 Creating knowledge: Transfer, exchange and gifts -- chapter 4 Development of economic knowledge: Paradigms and new ideas -- chapter 5 Knowledge exchange in networks: within-firm analysis -- chapter 6 Knowledge exchange...