This paper examines the implementation of a strategic management system at the Port Authority of Valencia, a government body managing and controlling the ports of Valencia, Sagunto and Gandia in Spain. The methodology used is a case study, a method that has grown increasingly popular in this...

The balanced scorecard has proved itself as a valuable strategic tool in measuring, not only the financial performance, but also the customer focus, internal business processes and the learning and growth of a company. To date, very little has been done to incorporate new breakthroughs in...

This study examines how strategy maps affect balanced scorecard (BSC) evaluators' assessments of managerial performance when there is inconsistent performance on the driver and outcome measures. We find that, when managers achieve target levels of performance on driver but not outcome measures,...

This paper examines the underlying hypotheses of the Balanced Scorecard (BSC) which states that improvements relating to customers, learning and growth and internal processes improve the financial performance of an organization. In designing current research, the study focused on leading...

Aims – This paper aims to examine: the status and the use of financial and non-financial measures, and the balanced scorecard (BSC) in Bangladeshi companies; the reasons for BSC adoption; and associated problems. Design/methodology/approach – Data via a questionnaire were obtained from the...

The phrase “past performance is not an indicator of future outcomes” (or some variation thereof) can be found in the fine print of most mutual fund literature. Yet due to either force of habit or conviction, investors and advisors consider past performance and related metrics to be important...

There is the saying that, 'two heads are better than one." Meaning that in evaluating the performance of organisations, they tend to benefit if they use more than one measurement technique. Despite the fact that business organisations have been advised not to rely solely on single performance...

The phrase “past performance is not an indicator of future outcomes” is a common fine print line found in all mutual fund literature. Yet due to either force of habit or conviction, both investors and advisors consider past performance and related metrics to be important factors in fund...

The Standard & Poor's Indices Versus Active Funds (SPIVA) Scorecard reports performance of actively managed Canadian mutual funds corrected for survivorship bias and shows equal and asset weighted peer averages.Domestic Equities: For 2009, only 30.4% of Canadian Equity active funds were able to...

The phrase “past performance is not an indicator of future outcomes” is a common fine print line found in all mutual fund literature. Yet due to either force of habit or conviction, both investors and advisors consider past performance and related metrics to be important factors in fund...