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Reducing customer dissatisfaction : how important is learning to reduce service failure?

Lapré, Michael A. - In: Production and operations management : an international … 20 (2011) 4, pp. 491-507

Persistent link: https://www.econbiz.de/10009272535

Models, metaphors and symbols for information and knwoledge systems

Williams, David - In: Journal of entrepreneurship, management and innovation … 10 (2014) 1, pp. 79-107

Persistent link: https://www.econbiz.de/10010492569

Umweltschutz in lernenden Organisationen : theoretische und methodische Grundlagen akteurs- und umsetzungsorientierter Forschungskonzepte ; am Beispiel des Kooperations-Projektes "Lokal handeln - systemweit denken. Beschäftigungs-, Qualifizierungs- und Beteiligungspotentiale von Umweltmanagement-systemen in kleinen und mittleren Unternehmen"

Brentel, Helmut - 2000

This Wuppertal Paper "Environmental Protection in Learning Organizations" highlights the crucial methodological and theoretical assumptions which influenced and formed the design of the ADAPT-project about "SMEs - Sustainability and the needs of employees. Potentials for employment,...

Persistent link: https://www.econbiz.de/10010493814

Great vessels take a long time to mature : early success traps and competences in exploitation and explorationg

Rhee, Mooweon; Kim, Tohyun - In: Organization science : a journal of the Institute for … 26 (2015) 1, pp. 180-197

Persistent link: https://www.econbiz.de/10010496805

The dimensions of experiential learning in the management of activity load

Castellaneta, Francesco; Zollo, Maurizio - In: Organization science : a journal of the Institute for … 26 (2015) 1, pp. 140-157

Persistent link: https://www.econbiz.de/10010496807

Motivating organizations to learn : goal orientation and its influence on organizational learning

Chadwick, Ingrid C.; Raver, Jana L. - In: Journal of management : JOM 41 (2015) 3, pp. 957-986

Persistent link: https://www.econbiz.de/10010496934

The rate and potential of capability development trajectories

Rockart, Scott F.; Dutt, Nilanjana - In: Strategic management journal 36 (2015) 1, pp. 53-75

Persistent link: https://www.econbiz.de/10010500796

Public managers' skills development for effective performance management : empirical evidence from Italian local governments

Angiola, Nunzio; Bianchi, Piervito - In: Public management review 17 (2015) 4, pp. 517-542

Persistent link: https://www.econbiz.de/10010502820

Logistics information system evaluation : assessing external technology integration and supporting organizational learning

Bell, John E.; Bradley, Randy V.; Fugate, Brian S.; … - In: Journal of business logistics : JBL 35 (2014) 4, pp. 338-358

Persistent link: https://www.econbiz.de/10010479043

The learning zone in new product development

Cui, Anna Shaojie; Chan, Kwong; Calantone, Roger J. - In: IEEE transactions on engineering management : EM 61 (2014) 4, pp. 690-689

Persistent link: https://www.econbiz.de/10010461183