Purpose – The purpose of this paper is to explore the performance measurement methodology used by a real case company, namely Vanderlande Industries Ltd, for cost and progress capture for in‐house production, resale material and third party supplied material, in an effort to measure...

Purpose – This paper seeks to introduce a six‐sigma based methodology for the SCM domain which was developed and has been used in Samsung. Design/methodology/approach – The paper provides a detailed description of how and why a six‐sigma‐based methodology for the SCM domain was...

Purpose – There is a view that firms should decide between a lean or agile approach to supply management primarily on the basis of whether their product offering is “functional” (predictable demand, low variety and a long life cycle) or “innovative” (unpredictable demand, high variety...

Purpose – This paper aims to describe how performance in the project supply chain can be improved by implementing information technology solutions that track site installation and inventory. Design/methodology/approach – The case study was initiated after observing unexpected problems and...

Purpose – Researchers in supply chain (SC) payment management have long sought to understand how project contractors, project owners, specialist contractors, and suppliers behave in the context of negotiating payment terms that improve contractors' SC cash flow. Design/methodology/approach –...

Perhaps the best summary of how ICP and the Co‐op Group handled their joint project in 2000 can be taken from an internal memo from ICP’s development manager: “please be prepared for the s**t to hit the fan”. The Co‐operative Group, one of the largest retailers in the UK, and ICL,...

While time to market was the most critical measure of performance in product development throughout the 1990s, the recent economic downturn has caused a shift in priorities. Today, lowering product development costs is the key focus. To this end, companies are looking for ways to improve R&D and...

Making a video game these days is getting more and more like making a movie. So‐called blockbuster games are developed by large teams of programmers managed by “producers”, can take many years to come to market and generally cost major amounts of money to make. The rewards, however, can be...

On the face of it, there may not seem much in common with a World Bank project to increase the productivity of Nicaraguan farmers, and British financial institutions’ need to bring profitable new products and services on stream quickly. Or with a US office‐product company’s determination...

An extensive review of systems development practices during the late 1990s produced some alarming statistics. It suggested that up to 90 percent of all IT projects failed to meet their goals, while 80 percent were late and over‐budget, and 40 percent were abandoned. The value of IT investments...