Purpose – The purpose of this paper is to provide insights into the importance of human skills in project management success and the apparent emphasis placed on this within the context of university education. Design/methodology/approach – An investigation into the effectiveness of a British...

Purpose – The purpose of this paper is to examine the sensemaking processes leading to project managers' responses to an unexpected event in an international project setting. High uncertainty and unexpected events are prevalent in international projects conducted in challenging and complex...

Purpose – While earlier literature has focused on the management tactics of unexpected events, this paper employs an inter‐organizational network perspective to the study of unexpected events in international projects. The paper aims to illustrate how a focal project's local stakeholder...

Purpose – The construction industry in Australia is characterised by a long work‐hours culture, with conditions that make it difficult for staff to balance their work and non‐work lives. The objective of this paper is to measure the success of a work‐place intervention designed to...

Purpose – The purpose of this paper is to offer insights into how emotions can influence project manager behaviours and decisions specifically within the context of undertaking their roles in relationship management in projects. It shows that the emotional awareness of project managers may be...

Purpose – The paper aims to investigate the communication of uncertainty information and knowledge between the project manager, owner and steering group. The purpose of the project is to identify the effects of project owner and steering group involvement in the process of uncertainty...

Purpose – A considerable amount of research has been undertaken with regard to the dispute causation within construction project management. Research has eschewed identifying the interrelatedness of variables, which has blurred researchers understanding of dispute causation and lead to latent...

Purpose – The paper aims to paper an overview of a completed doctoral thesis which pursued the development of underlying theory (ontology) to give coherence to research in the information systems (IS) project management space. Design/methodology/approach – As a result of the considerable...

Purpose – The paper aims to report on a thesis completed in 2005 that had relevance to the project management community. The thesis dealt with trust relations in the construction industry in respect of strategy formulation and to provide a hierarchy model to explain the concept of general...

Purpose – The purpose of this paper is to determine how the soft competencies of an information technology (IT) project manager, specifically optimism and stress, can affect project success. Design/methodology/approach – The research was exploratory. Experienced IT project managers were...