Kupakuwana, P.S.; Berg, G.J.H. Van Der - In: World Review of Entrepreneurship, Management and … 1 (2005) 2, pp. 187-202
Traditionally, a successful project was seen as one in which the triad of time, budget and specifications was complied with at a profit. Current project literature places great emphasis on customer satisfaction as a fourth important success parameter. This paper discusses project management...