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TQM success factors in North Indian manufacturing and service industries
Kumar, Raj; Garg, Dixit; Garg, T. K. - In: The TQM journal : the international review of … 23 (2011) 1, pp. 36-46
Persistent link: https://www.econbiz.de/10008938684
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The impact of ISO 9000 and EFQM on the use of flexible work practices
Bayo-Moriones, Alberto; Merino Diaz-de-Cerio, Javier; … - In: International journal of production economics 130 (2011) 1, pp. 33-42
Persistent link: https://www.econbiz.de/10008841749
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A comparative analysis of Lean practices and performance in the UK manufacturing and service sector firms
Alsmadi, Majed; Almani, Ahmad; Jerisat, Rula - In: Total quality management & business excellence : an … 23 (2012) 4, pp. 381-396
Persistent link: https://www.econbiz.de/10009553686
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Implementing Six Sigma in Saudi Arabia : an empirical study on the fortune 100 firms
Alsmadi, Majed; Lehaney, Brian; Khan, Zulfiqar A. - In: Total quality management & business excellence : an … 23 (2012) 3, pp. 263-276
Persistent link: https://www.econbiz.de/10009553727
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World class applications of Six Sigma : [real world examples of success]
Antony, Jiju (ed.); Bañuelas, Ricardo (contributor);  … - 2006 - 1. ed.
Persistent link: https://www.econbiz.de/10003284224
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The relationship between quality and productivity : a new perspective
Shahin, Arash - In: International journal of productivity and quality … 3 (2008) 2, pp. 206-222
Persistent link: https://www.econbiz.de/10003667082
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Exploring antecedents of service innovation excellence in manufacturing SMEs
Mennens, Kars; Van Gils, Anita Elisabeth Jacqueline; … - 2016
Persistent link: https://www.econbiz.de/10011542938
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Verschwendung durch Doppel-, Nacharbeiten und mehr : wie viele Fehler können sich Sachgüterhersteller und Dienstleister leisten?
Kerka, Friedrich; Kriegesmann, Bernd - 2013
Persistent link: https://www.econbiz.de/10011453326
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TQM practices and knowledge management : a multi-group analysis of constructs and structural invariance between the manufacturing and service sectors
Ooi, Keng-Boon - In: Total quality management & business excellence : an … 26 (2015) 11/12, pp. 1131-1145
Persistent link: https://www.econbiz.de/10011525723
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Investigating the mediating role of service innovation in firm performance : an empirical research
Arshad, Arif Mohammad; Wang, Jie; Su, Qin - In: The journal of applied business research 32 (2016) 2, pp. 461-478
Persistent link: https://www.econbiz.de/10011500538