Quality function deployment (QFD) is a proven tool for process and product development, which translates the voice of customer (VoC) into engineering characteristics (EC), and prioritizes the ECs, in terms of customer's requirements. Traditionally, QFD rates the design requirements (DRs) with...

To meet green supply chain management’s requirements of a company and its transportation service providers (TSPs), it is essential to set clear, achievable, and realistic targets. This paper proposes two data envelopment analysis (DEA) approaches to find targets for two-stage network...

Purpose – To select the best strategies in the presence of both deterministic and non‐deterministic data in uncertain environments, without relying on weight assignment by decision makers, this paper aims to propose an innovative approach, which is based on mathematical programming called...

Supplier selection has a strategic importance for every company. Hybrid integer data is one of the models in data envelopment analysis (DEA). In many real world applications, data are often stochastic. A successful approach to address uncertainty in data is to replace deterministic data via...

Data envelopment analysis-discriminant analysis (DEA-DA) has been used for predicting cluster membership of decision-making units (DMUs). One of the possible applications of DEA-DA is in the marketing research area. This paper uses cluster analysis to cluster customers into two clusters: Gold...