Purpose: The purpose of this paper is to examine the drivers, practices, and outcomes of social media use in the management of organizational supply chain. Design/methodology/approach: Online questionnaire survey was used to collect data from 285 organizations representing different industries...

Purpose: The purpose of this paper is to examine how to align purchasing portfolio management with sourcing negotiation styles. Design/methodology/approach: The authors have adopted two-step field tests: a case study; and a follow-up experimental test with 77 sourcing professionals. Findings:...

Product development is recognized as cross‐functional teamwork that has become important in the fast‐paced, globally competitive environment. Despite an extant body of knowledge on the importance of fuzzy front‐end planning and functions of goals in the management literature, the impact of...

Purpose – This paper seeks to empirically investigate how a heavyweight product manager (HW) can impact the cross‐functional team and project performance (PP) through actively influencing the ways and the extent of strategic alignment (SA), shared project mission, and clarity of project...

Purpose – The purpose of this paper is to present a model linking the role of design engineers to shared team knowledge, enhanced manufacturability, and product development outcomes. New product manufacturability is a quality of the product design that indicates the ease and reliability by...

Purpose – The notion of achieving competitive advantage using a strategic customer service orientation (SCSO) has received increased research attention. The purpose of this paper is to examine the concept of SCSO in the context of rapidly changing competitive market environments. An...

Purpose – This study sets out to explore questions such as: “Does mission statement matter? If so, in what ways?” Using data on mission statements of 128 large Japanese firms, the paper aims to show that corporate mission has a significant impact on corporate policies that determine...