Purpose - Data from social media (SM) has grown exponentially and created new opportunities for businesses to supplement their business intelligence (BI). However, there are many different platforms all of which are in a constant state of evolution. The purpose of this paper is to describe a...

Purpose – Data from social media (SM) has grown exponentially and created new opportunities for businesses to supplement their business intelligence (BI). However, there are many different platforms all of which are in a constant state of evolution. The purpose of this paper is to describe a...

The paper explores the explanatory value of digital traces, especially for gaining insight to ‘cultural' settings in the absence of cultural participants. We consider digital traces as the ‘matter' of online social phenomena which can be revealed through transformation, re-alignment or...

Purpose – The purpose of this paper is to discuss the collaborative practices of virtual teams carrying out knowledge‐based work and the tools required/used to assemble “collective” artefacts. Design/methodology/approach – The vast majority of recent work on communities of practice is...

Purpose Online calendar services (OCS) are primarily used for temporal orientation and reminding. Nonetheless, calendar work may also entail generic activities such as scheduling, tracking, archive and recall and retrieval which are not adequately supported by available systems. The purpose of...