The paper investigates the existence of different types of logistics service providers (LSPs) and the relationship of type with service performance. A cluster analysis of survey data from 221 LSPs resulted in the identification of four types of LSPs. A taxonomy was developed that reveals that...

This study develops and empirically tests a conceptual framework to investigate the antecedents of dyadic quality performance and its connection with buyer-supplier relationship (BSR) improvement. Drawing on the knowledge-based theory, we argue that BSR improvement is a consequence of dyadic...

This paper sets out to explore the quality initiatives of various industries and examine the links between quality management implementation and quality outcomes. We use the scenario in Hong Kong as a first step in addressing these research inquiries. Using Black and Porter's instrument...

Although electronic product code (ePC) is a popular standard of inter-organisational communication for identifying and tracing trade items, its level of adoption varies among firms, many of which still confine their supply chain activities to manual processes and stand-alone operations. To...

The use of information technology to facilitate transport logistics activities in support of responsive product movement is essential for contemporary supply chain operations to succeed. One neglected area towards achieving this goal is concerned with the role of supplier adaptation on the...

Drawing on the theories of social exchange and goal interdependence, this paper examines the antecedents of relational stability in supply chain alliances and if the stability affects alliance performance in supply chain in the context of manufacturing firms. The results show that both...

This study examines various factors associated with the adoption of e-procurement. A survey questionnaire was administered to collect data from 141 companies in Singapore. Using logistic regression analysis, we found that firm size, top management support, perceived indirect benefits, and...

With the growing importance of logistics to the economies of Hong Kong and China, logistics information systems (LIS) are becoming essential tools for companies in Hong Kong and China to successfully compete in a global market. However, little empirical research has been conducted to study the...