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Ramanathan, Usha - In: Economic and political weekly : a Sameeksha Trust publ 45 (2010) 34, pp. 82-88

Persistent link: https://www.econbiz.de/10008452636

Guests' perceptions on factors influencing customer loyalty: An analysis for UK hotels

Ramanathan, Usha; Ramanathan, Ramakrishnan - In: International journal of contemporary hospitality management 23 (2011) 1, pp. 7-26

Persistent link: https://www.econbiz.de/10008813240

Will the Link between Sustainability Initiatives at Firm and Supply Chain Levels Influence Green Performance? - a Critical Analysis from UK Firms

A.S., Balakrishnan; Ramanathan, Usha; Ramanathan, … - 2022

Catastrophic effect of extreme weather conditions around the globe have demonstrated that climate change is currently happening and that urgent green strategies are needed to combat it. Resource dependency theory suggests that a firm cannot develop green strategies in isolation, and a...

Persistent link: https://www.econbiz.de/10014241986

Supply chain collaboration performance metrics : a conceptual framework

Ramanathan, Usha; Nachiappan, Subramanian - In: Supply chain performance management : current approaches, (pp. 19-36). 2009

Persistent link: https://www.econbiz.de/10003918952

Measuring Service Quality using SERVQUAL and AHP : an application to a Chinese IT company and comparison

Zhu, Ji Cheng; Ramanathan, Ramakrishnan; Ramanathan, Usha - In: International journal of services and operations management 8 (2011) 4, pp. 418-432

Persistent link: https://www.econbiz.de/10009153479

Guests' perceptions on factors influencing customer loyalty : an analysis for UK hotels

Ramanathan, Usha; Ramanthan, Ramakrishnan - In: International journal of contemporary hospitality management 23 (2011) 1, pp. 7-25

Persistent link: https://www.econbiz.de/10008992205

The impact of e-commerce on Taiwanese SMEs : marketing and operations effects

Ramanathan, Ramakrishnan; Ramanathan, Usha; Hsiao, … - In: International journal of production economics 140 (2012) 2, pp. 934-943

Persistent link: https://www.econbiz.de/10009682470

Investigating the impact of resource capabilities on customer loyalty : a structural equation approach for the UK hotels using online ratings

Ramanathan, Usha; Ramanathan, Ramakrishnan - In: The journal of services marketing 27 (2013) 5, pp. 404-415

Persistent link: https://www.econbiz.de/10010127928

Identifying demand factors for promotional planning and forecasting : a case of a soft drink company in the UK

Ramanathan, Usha; Muyldermans, Luc - In: International journal of production economics 128 (2010) 2, pp. 538-545

Persistent link: https://www.econbiz.de/10008747594

A qualitative perspective to deriving weights from pairwise comparison matrics

Ramanathan, Ramakrishnan; Ramanathan, Usha - In: Omega : the international journal of management science 38 (2009/10) 3/4, pp. 228-232

Persistent link: https://www.econbiz.de/10003948075