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Investigating sales approaches and gender in customer relationships
Wood, John Andy; Johnson, Julie; Boles, James S.; … - In: The journal of business & industrial marketing 29 (2014) 1, pp. 11-23
Persistent link: https://www.econbiz.de/10010252795
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The impact of salesperson credibility-building statements on later stages of the sales encounter
Arndt, Aaron; Evans, Kenneth R.; Landry, Timothy D.; … - In: The journal of personal selling & sales management : JPSSM 34 (2014) 1, pp. 19-32
Persistent link: https://www.econbiz.de/10010338159
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An examination of the effects of adaptive selling behavior and customer orientation on performance of pharmaceutical salespeople in an emerging market
Kara, Ali; Andaleeb, Syed Saad; Turan, Mehmet; Cabuk, Serap - In: Journal of medical marketing : device, diagnostic and … 13 (2013) 2, pp. 102-114
Persistent link: https://www.econbiz.de/10009766202
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Workplace spirituality as a precursor to relationship-oriented selling characteristics
Chawla, Vaibhav; Guda, Sridhar - In: Journal of business ethics : JOBE 115 (2013) 1, pp. 63-73
Persistent link: https://www.econbiz.de/10009785881
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Bringing meaning to the sales job : the effect of ethical climate and customer demandingness
Jaramillo, Fernando; Mulki, Jay P.; Boles, James S. - In: Journal of business research : JBR 66 (2013) 11, pp. 2301-2307
Persistent link: https://www.econbiz.de/10009789008
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Sales coordination and structural complexity : a national-international comparison
Rehme, Jakob; Kowalkowski, Christian; Nordigården, Daniel - In: The journal of business & industrial marketing 28 (2013) 6, pp. 514-522
Persistent link: https://www.econbiz.de/10009790079
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Utilization of relationship-oriented social media in the selling process : a comparison of consumer (B2C) and industrial (B2B) salespeople
Moore, Jesse N.; Hopkins, Christopher D.; Raymond, Mary Anne - In: Journal of internet commerce 12 (2013) 1/4, pp. 48-75
Persistent link: https://www.econbiz.de/10010248490
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Making sense of the customer's role in the personal selling process : a theory of organizing and sensemaking perspective
Shannahan, Rachelle J.; Bush, Alan J.; Moncrief, William C. - In: The journal of personal selling & sales management : JPSSM 33 (2013) 3, pp. 261-275
Persistent link: https://www.econbiz.de/10009776524
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It's a matter of congruence : how interpersonal identification between sales managers and salespersons shapes sales success
Ahearne, Michael; Haumann, Till; Kraus, Florian; … - In: Journal of the Academy of Marketing Science 41 (2013) 6, pp. 625-648
Persistent link: https://www.econbiz.de/10010209594
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Salesperson's listening ability as an antecedent to relationship selling
Drollinger, Tanya; Comer, Lucette B. - In: The journal of business & industrial marketing 28 (2013) 1, pp. 50-59
Persistent link: https://www.econbiz.de/10009723091