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Analyzing the customer orientation of sales people in organized retail
Shah, Tejas R.; Dave, Tejas N. - In: GITAM journal of management : a quarterly publication … 12 (2014) 2, pp. 206-219
Persistent link: https://www.econbiz.de/10011287243
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How do extra-role behaviors affect salespeople's performance? : an empirical examination
Koc, Umut; Paksoy, Mahmut; Torlak, Omer - In: Journal of transnational management : the official … 13 (2008) 1, pp. 58-76
Persistent link: https://www.econbiz.de/10003831085
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Lonely consumers and their friend the retail salesperso
Rippé, Cindy B.; Smith, Brent; Dubinsky, Alan J. - In: Journal of business research : JBR 92 (2018), pp. 131-141
Persistent link: https://www.econbiz.de/10011925320
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Reinventing the customer shopping experience : value (co-)creation, shopping motivations and typologies in curated fashion retailing
Sebald, Anna Kathrin - 2018
Persistent link: https://www.econbiz.de/10011974137
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Re-designing adaptive selling strategies : the role of different types of shopping companions
Scholz, Tobias M.; Redler, Jörn; Pagel, Sven - In: Review of managerial science : RMS 15 (2021) 5, pp. 1243-1280
Persistent link: https://www.econbiz.de/10012549751
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The paradox of diminishing returns : measurement and metrics for valuation of B2C sales professionals
Fergurson, J. Ricky - In: Journal of marketing channels : distribution systems, … 26 (2020) 2, pp. 141-146
Persistent link: https://www.econbiz.de/10012258196
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The impact of in-store sales personnel's altruistic behaviors on store image : a cross-category study in Japan
Nakamori, Takafumi; Newell, Stephen J.; Han, Bernard T.; … - In: The international review of retail, distribution and … 34 (2024) 1, pp. 33-51
Persistent link: https://www.econbiz.de/10014558990
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Is suggestive selling effective in increasing sales? : investigating its role in store promotion strategy using retail chain data from the U.S.
Pai, Dinesh Ramdas; Bhatt, Siddharth Harshkant - In: Journal of marketing analytics : JMA 11 (2023) 1, pp. 32-40
Persistent link: https://www.econbiz.de/10014250026
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Neurophysiological responses to robot-human interactions in retail stores
Rancati, Gaia; Maggioni, Isabella - In: The journal of services marketing 37 (2023) 3, pp. 261-275
Persistent link: https://www.econbiz.de/10014228964
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Sell on, sell to, or sell through : the sales performance implications of brand-platform selling arrangements
Wang, Hao; Good, Valerie; Lim, Joon Ho; Hsieh, Ming Huei - 2024
Persistent link: https://www.econbiz.de/10015164556