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161
Understanding
culture
on the effectiveness of restaurant servers' check-back style
Lee, Hye Eun
;
Hwang, Joyce Hyunjoo
;
Bennett, Keri
- In:
International journal of contemporary hospitality management
27
(
2015
)
8
,
pp. 1905-1926
Persistent link: https://www.econbiz.de/10011447588
Saved in:
162
The customer is king :
culture
-based unintended consequences of modern marketing
Kim, Chang Soo
;
Aggarwal, Praveen
- In:
The journal of consumer marketing
33
(
2016
)
3
,
pp. 193-201
Persistent link: https://www.econbiz.de/10011523185
Saved in:
163
Role of personal cultural orientations in intercultural service encounters
Sharma, Piyush
;
Zhan, Wu
;
Su, Yong
- In:
The journal of services marketing
30
(
2016
)
2
,
pp. 223-237
Persistent link: https://www.econbiz.de/10011487075
Saved in:
164
Antecedents of attitudes toward the website : the moderating role of long-term orientation and individualism
Al´cantara-Pilar, Juan Miguel
;
Barrio-García, Salvador del
- In:
Cross cultural management : an international journal
22
(
2015
)
3
,
pp. 379-404
Persistent link: https://www.econbiz.de/10011312564
Saved in:
165
Is it my luck or loyalty? : the role of
culture
on customer preferences for loyalty reward types
Hwang, Yoo Hee
;
Mattila, Anna S.
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
6
,
pp. 769-778
Persistent link: https://www.econbiz.de/10011927138
Saved in:
166
The moderating effect of cultural value orientations on behavioral responses to dissatisfactory service experiences
Schoefer, Klaus
;
Wäppling, Anders
;
Heirati, Nima
; …
- In:
Journal of retailing and consumer services
48
(
2019
),
pp. 247-256
Persistent link: https://www.econbiz.de/10012001303
Saved in:
167
Cultural values and consumers' expectations and perceptions of service encounter quality
Karami, Masoud
;
Maleki, Mohamad Mehdi
;
Dubinsky, Alan J.
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
1
,
pp. 2-26
Persistent link: https://www.econbiz.de/10011563845
Saved in:
168
Customer oriented service
culture
and its impact on customer loyalty in organised retail context
Shah, Tejas R.
;
Jain, Amrit
- In:
International journal of Indian culture and business …
11
(
2015
)
1
,
pp. 23-42
Persistent link: https://www.econbiz.de/10011588290
Saved in:
169
Attribution of success and failure in intercultural service encounters : the moderating role of personal cultural orientations
Tam, Jackie L. M.
;
Sharma, Piyush
;
Kim, Namwoon
- In:
The journal of services marketing
30
(
2016
)
6
,
pp. 643-658
Persistent link: https://www.econbiz.de/10011635055
Saved in:
170
Customer value in Quick-Service Restaurants : a cross-cultural study
Gallarza-Granizo, Martina G.
;
Ruiz-Molina, María-Eugenia
; …
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012241407
Saved in:
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