"To successfully compete in today's global marketplace, organizations can and must do more to improve their internal operational efficiencies. Operational Excellence: Using Lean Six Sigma to Translate Customer Value through Global Supply Chains consolidates hundreds of tools and methods into 110...

Introduction to business process design -- Data analytics and process improvement -- A framework for business process design projects -- Basic tools for process design -- Managing process flows -- Introduction to queuing modeling -- Introduction to simulation -- Modeling and simulating business...