This article explores the use of organizational learning mechanisms to create actionable knowledge in a pharmaceutical company. An action research based approach was used to explore the nature and issues associated with fostering the dynamic learning capability within the firm. The results...

Purpose – Ethnographic studies of, for instance, laboratory work show that practices never reach a full closure but are always open to contingencies and ambiguities, making it possible to accommodate new empirical findings. The aim of the paper is to demonstrate that this is true also for less...

Purpose – Professional communities are capable of maintaining their social status and role in society on the basis of a blend of technical and formal expertise, know‐how, and an understanding of the non‐professional's demands and expectations. In architectural work, professional expertise...

Purpose – The management and the control of knowledge‐intensive organizations have recently been subject to empirical studies. Much of the literature suggests that management control, defined and operationalized in a variety of ways and examined within different traditions, in essence...