Using a two-wave survey of 315 workers in a lean manufacturing plant, this study examines how work intensification affects employee wellbeing and how its effects may be ameliorated. It demonstrates that work intensification is transmitted into poorer wellbeing through greater emotional...

Having no standardization work process means no quality. Everyone will do this task differently. Tracking the source of errors is difficult without the work standard. When a leader perform gemba walk on shop floor to observe the situation, there is no benefit from the walk when there is no...