Purpose – The purpose of this paper is to briefly assess social accounting methods and tools to measure business and social enterprise (SE) contributions to sustainability in relation to their usefulness and applicability to SEs. Using a case study example, the paper aims to describe and...

Purpose – Through Chinese experience, the purpose of this paper is to underpin the hypothesis of institutional change as cultural change. Design/methodology/approach – The paper compares Chinese postsocialist transformation to a chemical change reaction. So, the paper discerns initial...

The programme of market‐oriented reforms to the UK’s welfare state commenced during the 1980s with the implementation of the competitive tendering of certain defined activities in health and local authorities. This paper argues that mainstream economic analysis offers only a very partial...

This paper explores the adoption of a relationship marketing paradigm by the National Basketball Association. A contextualist framework was used to explore the context, content and processes of this change that evolved over a 17-year time period. Personal interviews were conducted with leaders...

Purpose – The purpose of this paper is to argue that cooperative behavior by key actors is often crucial for collective organizational learning to occur and new markets to become established. Such cooperation is gradually replaced by competition as network interactions become formalized...

Enterprise resource planning (ERP) is a set of applications that automate finance and human resource departments and help manufacturers handle jobs such as order processing and production scheduling. This paper attempts to provide an overview of an ERP system along with the real experiences of...

Notes that outsourcing is just one of the means by which the boundary of the firm can be adjusted. Considers various other means such as conglomeration and horizontal and vertical integration. Focuses on outsourcing and its place in this bigger picture and discusses the history of outsourcing....

Two distinct phases of ERP have been identified. The first phase refers to the changes that an organization undergoes in transforming from the old system and “going live” with the ERP system. The second phase, also called the second wave of ERP, refers to the actions subsequent to ERP...

Stockbroking firms have openly adopted information and communication technology to improve their competitiveness and responsiveness in market conditions. Changes in business practices have resulted from the widespread adoption and diffusion of information and communication technology. Changes...

Purpose – Previous research showed that there are payoffs from IT investments, but the question is when and why such payoffs occur. This paper aims to adopt an “inside the black‐box” approach to the analysis of economic benefits of ERP systems by examining what business process (BP)...