Purpose – Organisational transformation has been a major research theme over the last few decades. The main emphasis focuses on how successful organisations are using information systems and technology (IS/IT) to transform business operations. This paper aims to summarize and evaluate the key...

Purpose – The purpose of this paper is to elicit the determinants of information technology (IT) professional work change and investigates the impact of such changes on IT professionals. Specifically, this paper investigates the effect of work redesign on two personal outcomes:...

The article examines the concepts upon which the Information Centre (IC) is based, and the practical benefits of implementation to IDV (UK) Ltd. It goes on to look at all implications of implementation including the costs of hardware, software and personnel, and the organisational and cultural...

The benefits accruing from the adoption of project management are outlined with particular respect to software production. The author′s experience as a consultant during the adoption of project management by a world‐leading solid‐modelling company is described. This was a people problem:...

To achieve competitive performance in engineering manufacturing may require design of a umber of organisational elements. The systems approach is essential because engineering manufacturing is an integrated set of subsystems. The characteristics of an organisation that are relevant to systems...

British and American manufacturers continue the struggle to remain competitive, yet there remains a vast amount of unused energy and potential trapped by the inadequate organization of resources. Using a time‐based strategy, the value‐adding capability of the organization can be measured and...

The terms “outsourcing” and “rightsizing”, along with a third term, “downsizing”, have different meanings to different people. Looks into these as alternatives for managers in rejuvenating organizations. Outsourcing to many managers means the loss of control of an internal operation....

Until electronic data interchange (EDI) reaches a business manager audience, it still has inertia to overcome. These are the people who can harness the real advantages that EDI developments provide and to whom the article is addressed. Discusses all the practical problems of implementing EDI,...

Contends that broadcast communications ‐ including video magazines, direct satellite transmission, CD‐ROM distribution to desktop PCs ‐ is the fastest growing medium for corporate communication, both external and internal. Illustrates the potential of broadcast business television (BTV) to...

In an uncertain and competitive environment, organizations are forced to search for philosophies to guide performance improvement efforts. The current literature has paid considerable attention to two particular philosophies ‐ business process redesign (BPR) and total quality management (TQM)....