Problem definition: One prominent operational difference between JD and Tmall (Alibaba's online platform), two giant Chinese online retailers is that the former establishes, self-manages and provides the logistics service while the latter does not and relies on logistics outsourcing. Thus,...

We investigate a server's best queue disclosure strategy in a single-server service system with an uncertain quality level (which is assumed to be binary). We consider this problem from the perspective of a Bayesian persuasion game. The server first commits to a possibly mixed strategy stating...