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On fair routing from emergency departments to hospital wards : QED queues with heterogeneous servers
Mandelbaum, Avishai; Momčilović, Petar; Tseytlin, Yulia - In: Management science : journal of the Institute for … 58 (2012) 7, pp. 1273-1291
Persistent link: https://www.econbiz.de/10009578313
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Queues with many servers : the virtual waiting-time process in the QED regime
Mandelbaum, Avishai; Momčilović, Petar - In: Mathematics of operations research 33 (2008) 3, pp. 561-586
Persistent link: https://www.econbiz.de/10003766301
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Service engineering in action: the Palm/Erlang-A queue, with applications to call centers
Mandelbaum, Avishai; Zeltyn, Sergey - In: Advances in services innovations, (pp. 17-45). 2007
Persistent link: https://www.econbiz.de/10003387944
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Service engineering of call centers : research, teaching, and practice
Zeltyn, Sergey; Mandelbaum, Avishai - In: Service science, management and engineering : education …, (pp. 317-327). 2008
Persistent link: https://www.econbiz.de/10003827990
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Control of patient flow in emergency departments, or multiclass queues with deadlines and feedback
Huang, Junfei; Carmeli, Boaz; Mandelbaum, Avishai - In: Operations research 63 (2015) 4, pp. 892-908
Persistent link: https://www.econbiz.de/10011313185
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Refined models for efficiency-driven queues with applications to delay announcements and staffing
Huang, Junfei; Mandelbaum, Avishai; Zhang, Hanqin; … - In: Operations research 65 (2017) 5, pp. 1380-1397
Persistent link: https://www.econbiz.de/10011757559
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Bed blocking in hospitals due to scarce capacity in geriatric institutions : cost minimization via fluid models
Zychlinski, Noa; Mandelbaum, Avishai; Momčilović, Petar; … - In: Manufacturing & service operations management : M & SOM 22 (2020) 2, pp. 396-411
Persistent link: https://www.econbiz.de/10012268370
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Data-driven appointment-scheduling under uncertainty : the case of an infusion unit in a cancer center
Mandelbaum, Avishai; Momčilović, Petar; Trichakis, … - In: Management science : journal of the Institute for … 66 (2020) 1, pp. 243-270
Persistent link: https://www.econbiz.de/10012156583
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Erlang-S : a data-based model of servers in queueing networks
Azriel, David; Feigin, Paul D.; Mandelbaum, Avishai - In: Management science : journal of the Institute for … 65 (2019) 10, pp. 4607-4635
Persistent link: https://www.econbiz.de/10012118086
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Time-varying many-server finite-queues in tandem : comparing blocking mechanisms via fluid models
Zychlinski, Noa; Momčilović, Petar; Mandelbaum, Avishai - In: Operations research letters 46 (2018) 5, pp. 492-499
Persistent link: https://www.econbiz.de/10011936681