In this paper, we propose an integrated model of two-sided stochastic matching platforms to understand the operations of free-float shared-mobility systems, wherein agents on both sides respond to incentive instruments. In particular, we address the joint design of incentives as well as spatial...

We are entering an era of great expectations towards our cities. The vision of “smart city” has been pursued worldwide to transform urban habitats into superior efficiency, quality and sustainability. This phenomenon prompts us to ponder what role the scholars in operations management (OM)...

We study the reliable (uncapacitated) facility location (RFL) problem in a data-driven environment where historical observations of random demands and disruptions are available. Owing to the combinatorial optimization nature of the RFL problem and the mixed-binary randomness of parameters...

How should retailers leverage aggregate (category) sales information for individual product demand prediction? Motivated by inventory risk pooling, we develop a new prediction framework that integrates category-product sales information to exploit the benefit of pooling. We propose to combine...

Vacant drivers spontaneously relocate to mitigate the supply-demand imbalance embedded in ride-hailing services. In this study, we aim at addressing two fundamental questions. (i) To what extent can drivers' spontaneous relocation resolve the supply-demand imbalance? (ii) How does a ride-hailing...

We study the data-integrated price-setting newsvendor problem in which the price-demand relationship is described by some parametric model with unknown parameters. We formulate the operational data analytics (ODA) framework that features a data-integration model and a validation model. The...

Improving resilience has recently attracted enormous interest from academia and practitioners because of unavoidably increasing vulnerabilities in global supply chains. This paper examines the role of supply options in a two-tier supply chain network, consisting of one procurement agency and...

Nonprogressive diffusion describes the dissemination of behavior on a social network, where the agents are allowed to reverse their decisions as time evolves. It has a wide variety of applications in service adoption, opinion formation, epidemiology, etc. Building upon the rich studies in...

We consider a duopoly price competition with each firm selling one substitute product to strategic consumers, who assess their willingness to pay based on the reference price and make purchase decisions through the MNL model. The influence of reference price on consumer demand, known as the...