Several developing countries' emergency transportation systems (ETS) do not have a centralized emergency number. Instead, they have many independent ambulance providers, each with a small number of ambulances. As a result, ETS in these contexts lack coordination and ambulances. We examine three...

We consider a monopolist expert offering a service with a 'credence' characteristic. A credence service is one where the customer cannot verify, even after purchase, whether the amount of prescribed service was appropriate or not; examples include legal, medical or consultancy services and car...

Framework for Reverse Logistics: A Framework for Reverse Logistics.- Quantitative Models for Reverse Logistics Decision Making.- Collection and Distribution Management Issues in Reverse Logistics: Managing Product Returns: The Role of Forecasting.- Reverse Logistics Network Design.- Collection...

The decline of the news industry is rooted in a vicious circle of financial leveraging leading to capacity cuts, and then to declines in quality of content, credibility, audiences and revenue streams. Simultaneously, a competing sector of media, which we call stakeholder media (because they are...

This article considers how “stakeholder media” – media produced and controlled by stakeholders with the purpose of affecting public opinion or opinions of other actors toward issues or organisations – can exert powerful influences on firms by setting the public agenda and framing a...

We study the last mile vehicle supply chain in the International Federation of the Red Cross and Red Crescent Societies (IFRC). The IFRC is one of the benchmark humanitarian organizations working in disaster response and development programs. We analyze the IFRC “better, faster and cheaper”...

Transportation is the second largest overhead cost to humanitarian organizations after personnel. The international 4x4 Field Vehicle Fleet size is estimated between 70,000 and 80,000 units with a cost above $1 billion per year. Nevertheless, academic knowledge about fleet management in...

This paper studies 4x4 vehicle replacement within the International Committee of the Red Cross (ICRC), one of the largest humanitarian organizations. ICRCpolicy sets the replacement of vehicles at 5 years or 150,000 Km, whichever comes first. Using field data collected at the ICRC headquarters...

This study contributes to the debate on the environmental impacts of academic conferences by comparing the life cycle impacts of a sample of real-world in-person, virtual, and hybrid conferences with different features and organizers. Results show that virtual formats reduce impacts by 2-3...

The increasing number of returns of products and the items used for their distribution has become an important topic for many companies all over the world due to increasing competition and environmental legislation. Closed-Loop Supply Chains (CLSC)may offer companies an unique opportunity to...