The effect of staffing levels on organisation performance is examined through applying the M/M/c-D reneging queuing model. The paper presents a review of organisation staffing and outlines experiments used to validate the theory. Staffing levels are examined from an output or production...

Queuing is a common sight in the service industry such as bank transactions of employees receiving their wages at the end of a fortnight and other customers working in private or sector. Customers and service providers place differing values of the time. Those who have access to privileges with...

We analyze the impact of prosecutor elections on case backlogs. Previous evidence has shown that re-election pressures result in more cases going to trial. Since trials require time and resources, one can expect an effect on the queue. Two competing theories are developed: one of signaling...

Consider a situation where a service provider serves two types of customers, sophisticated and naive. Sophisticated customers are well-informed of service-related information and make their joining-or-balking decisions strategically, whereas naive customers do not have such information and rely...

Many stochastic systems have arrival processes that exhibit clustering behavior. In these systems, arriving entities influence additional arrivals to occur through self-excitation of the arrival process. In this paper, we analyze an infinite server queueing system in which the arrivals are...

Jain et. al. (2014) proposed a single-server finite capacity queuing system with reverse balking. The models finds its application in all fields of business, civil, and defence. They perform theoretical analysis of the model. In this paper, we simulate this model. An algorithm is written in...

Robot-based compact storage and retrieval systems (RCSRS) have seen many implementations over the last few years. In such a system, the inventory items are stored in bins, organized in a grid. In each cell of the grid, a certain number of bins are stored on top of each other. Robots with...

We consider a state-dependent single server queue with orbit. This is a versatile model for the study of service systems, where the server needs a non-negligible time to retrieve waiting customers every time he completes a service. This situation arises typically when the customers are not...

The present investigation deals with the transient analysis of Markovian queue model with multi stage service. Here, current analysis deals with M/M/1 queueing model with finite capacity. The arrival of the customer in the system follows Poisson process and the customers are served following...

The root of the VA Health Care System's wait time problem is that the VA cannot provide 24/7 health care services on a 8/4 schedule and it has no intention of increasing access times and days for VA clinics or for full service access in VA hospitals and long term nursing facilities