Lee, Misuk; Khelifa, Alexandre; Garrow, Laurie A.; … - In: Transportation Research Part A: Policy and Practice 46 (2012) 10, pp. 1641-1653
We investigate how customers respond to an opaque airline product offered by a European carrier. In this opaque product design, customers are randomly assigned to travel to one of approximately ten destinations; however, for a fee they may exclude one or more destinations from the choice set (or...