Rising expectations for urban logistics are the biggest challenge for parcel service providers. The increased costs posed by obstacles reduce profitability, and providers are forced to develop a novel operating model based on cooperation. The new model can combine what is known so far, which can...

We analyze a field experiment conducted on AngelList Talent, a large online search platform for startup jobs. In the experiment, AngelList randomly informed job seekers of whether a startup was funded by a top-tier investor and/or was funded recently. We find that the same startup receives...

We study competition for consumer attention, in which platforms can sacrifice service quality for attention. A platform can choose the "addictiveness" of its service. A more addictive platform yields consumers a lower utility of participation but a higher marginal utility of allocating...