This paper presents a new framework which allows people to manage their diverse payment, cashflow management and commitment savings needs simply and intuitively, from a single account. It builds on the logic of mobile money platforms, which provide customers with the ability to initiate...

We analyze competing strategic platforms setting fees to a local monopolist merchant and granting cash-back rebates to end users, when the merchant is prevented from surcharging platforms customers, as frequently occurs with credit cards. Each platform has an incentive to gain transactions by...

Antitrust enforcement against anticompetitive platform most favored nations (MFN) provisions (also termed pricing parity provisions) can help protect competition in online markets. An online platform imposes a platform MFN when it requires that providers using its platform not offer their...

Labour platforms provide a matching service, linking demand for labour with its supply. They thus enable access to labour to be organised on market principles, even in contexts where the use of a matching service has proven to be too costly or where market failures have required a reliance on...

Online rating systems can lead, on occasion, to reviews that are unfair or un-representative of the true quality provided. On the one hand, receiving an unfairly low rating once, might induce someone a platform supplier to exert more effort and receive a better rating the next time. On the other...

The objective of this study is to identify motivations, challenges, and opportunities of successful solvers participating in virtual teams of innovation contests (ICs) organized by an innovation intermediary. Based on 82 interviews of successful solvers, this study provides novel insights into...

We study a platform's design of membership and transaction fees when sellers compete and buyers cannot observe the prices and features of goods without incurring search costs. The platform alleviates sellers' competition by charging them transaction fees that increase with sales revenue, and...