With the increasing value of the industrial internet of things (IIoT), multiple leading manufacturers are eager to build IIoT-based platforms. Manufacturers have their choice of strategy. However, relevant research on this topic remains scarce. Hence, in this study, we investigate a...

We empirically examine the effectiveness of referral marketing and price promotion in generating sales in a large e-commerce platform. Our results show that although referral marketing increases sales, its effect is attenuated by price promotion. We argue that price promotion arouses quality...

Volunteer crowdsourcing platforms match volunteers with tasks which are often recurring. To ensure completion of such tasks, platforms frequently use a lever known as ``adoption,'' which amounts to a commitment by the volunteer to repeatedly perform the task. Despite reducing match uncertainty,...

This paper investigates the link between product quality and price setting for central processing units (CPUs). Using thousands of price quotes from a popular price-comparison website, we find that market fundamentals, such as the number of sellers, median price, share of convenient prices and...

Patients with rare diseases, as well as their caregivers, sometimes develop new solutions to deal with their health conditions but only a small fraction share the solution with their doctor or other health professionals. When the value of patient developed solutions is considered, the evidence...

The familiar ’five-star’ ratings and reviews system makes it easy for consumers to use product evaluations across competing platforms to choose the product or service that is most likely to match their preferences. However, the ability to easily shop around for ratings and reviews raises a...

This paper explores relevant precedent for disinformation-related regulation in the U.S. media sector; and then considers whether the underlying rationale that justified such regulation is relevant to the social media context. Specifically, this paper considers whether the public trustee...

Ride-hailing platforms such as Uber offer service suppliers more flexible work conditions but lower security than permanent jobs. This study examines the preferences of ride-hailing drivers when they are offered contract and platform design options related to flexibility, financial security, and...

This contribution aims to shed some light on issues arising from the taxation of the platform economy. While it is rather obvious that the purposes of labour law, social security law and tax law differ, this paper will attempt to answer the question whether any lessons can be learned for social...

A powerful trend in the past few years, accelerated by the recent COVID-19 pandemic, is the movement of social activities from in-person events to digital platforms. There is considerable debate about the limits of this virtualization. In particular, the question of whether virtual events on...